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SET: A case study from Paragon Sales Solutions

“SET For Business is the Rock and Roll of CRMs. A speedy set up and easy to use system enables me to spend more time managing customer relationships and growing my business” – Rob Spence, Managing Director, Paragon Sales Solutions

What system did you use before switching to SET?
Working in sales and helping customers increase their sales I am an avid user of CRM systems. I have used SalesForce, Hubspot, Zoho and Excel. SET CRM has amplified the simplicity of their system in comparison to these and other alternative CRM providers.  SET’s CRM system is user friendly and not complicated. The price point and added value is well suited for an SME with the bonus of no contract and being able to cancel at any time.

How did SET For Business change the way your business works?
I started using SET for my business, Paragon Sales Solutions. I hadn’t anticipated how much I would recommend SET to my customers and quickly saw the benefits that my knowledge of the system would bring to them. It made sense to Partner with SET For Business through their Partner Programme ‘Everyone’s a winner’.  It has made business simpler when customers use the same system as ours.

Now that you’re using SET, how is your sales workflow different?
Our sales have improved since using SET For Business. SET took the data out of my head and recorded it effectively for me and my team to see.  I now spend less time searching through files. The system has helped us to grow and we have recruited more staff to handle the extra work.  Also, we are now achieving higher levels of repeat business.

Are there any specific features that make SET stand out for you?
The interactive maps feature is great for identifying business nearby. Brilliant if planning a day on the road or just wanting to pop in and visit some of your contacts before heading home.

What do you like most about SET?
SET is a simple system to use, the team are approachable, friendly and have time to show you how to make the system work best for you. SET’s Xero integration is also a great feature and saves time.

What are your overall thoughts of SET For Business and would you be happy to recommend?
Working with the SET team is a seamless experience and the system has not only helped us with an immediate performance improvement, it’s also provided us with the platform to take our business to the next level and achieve scalable and sustainable growth.

In conclusion…
We regularly recommend SET to our customers and have enjoyed the mutual benefits of being part of the SET Partner Programme.

Further reading...

SET: A case study from RFS

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25 Tips to Help You Sell MORE – Part 1

Hitting your sales target is no easy achievement, in fact there are some suggestions that less than 50% of sales people actually do it. Now there will certainly be some companies that have set unrealistic targets, and whilst they may not want to admit it, I would highly recommend making sure your targets reflect a […]

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